How to Undo All Caps in Microsoft Word

1. Highlight the capitalized block of text.
2. Click 'Home' in the upper-left corner of Word.
3. Click the 'Change Case' icon in the toolbar's 'Font' section. The 'Change Case' icon is adorned with an 'Aa' symbol. If you are unsure which is the correct button, hover your mouse over an icon. An information balloon appears with the button's title listed in bold.
4. Click 'Sentence Case' to return the capitalized text to normal formatting.